Shipping Policy
Last updated: October 22, 2026
DiecastModeler ships prepaid orders within the United States only. We do not currently ship to other countries. Checkout accepts US shipping addresses only.
Shipping rates
One shipping charge per order. A single item ships at the rate for its scale:
| Scale | Rate |
|---|---|
| Smaller than 1/24 (1/32, 1/43, 1/64, 1/72, and similar) | $5.99 |
| 1/24 scale (or unlisted scale) | $9.99 |
| 1/18 scale and larger | $12.99 |
More than one item? You pay the rate for the largest item, plus $2.00 for each additional item. For example, two 1/64 models ship for $7.99 and two 1/18 models ship for $14.99.
Ships from two locations? If your order has items shipping from both California and North Carolina, it arrives in two packages and $4.99 is added for the second package.
Free shipping on orders of $99 or more (item subtotal, before tax). Your exact shipping charge always shows in the cart and at checkout before you pay.
If a title does not list a scale, the 1/24 rate applies. Rates are by scale, not by package weight.
Processing and delivery
- Orders are processed after payment is confirmed, typically within 1–2 business days.
- Most orders arrive 3–7 business days after processing.
- Carriers and transit times can vary by destination, especially for remote US addresses.
Need tracking? Use Where’s My Order? or email [email protected] with your order number.
Where orders ship from
Product cards show Ships from CA or Ships from NC (and occasionally Florida for Motor City Classics). See our fulfillment guide. A mixed cart arrives in more than one package (see the $4.99 second-package charge above; free on orders of $99 or more).
Delivery issues
If a shipment is lost, delayed, or arrives damaged, contact us within 7 days of the delivery date (or the original estimated delivery date if the package is missing). We will work with the carrier and, where we are at fault, replace the item or refund it.
Questions: [email protected] or 910-250-8803.